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Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
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  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

Unity 2016.1.1 user cues broken on Windows

0 votes
In my testing, it appears that the Windows plugin is either sending the musicSyncType as a 64-bit value, or adding an extra 32-bits of padding.  This leads to the user cue name always coming back as an empty string.

Is this a known issue?
in General Discussion by Kevin F. (130 points)
I'm having the same issue with 2016.1.2 unity integration. user cue string is always Null.
by Travis F. (160 points)
Same problem here with 2016.1.2. All User Cue callbacks arrive when they should but with an empty name.
by Rasmus H. (100 points)

3 Answers

0 votes
I also have this problem - did anyone have a solution ?
by Sam T. (480 points)
0 votes
 
Best answer
Ok so Ive just updated to version 2016.2.1 and this problem has been resolved. Thanks
by Sam T. (480 points)
selected by Noemie P. (Audiokinetic)
0 votes
I had a similar issue. Using Unity 2020.3.2f1 and Wwise 2021.1.7.7796, musicSyncType callbacks were returning as empty when the application was built as x86. A combination of updating to Wwise 2021.1.9.7847 and building the application as x64 resolved the issue.
by Kolton H. (140 points)
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