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Cant instal wwise!!

0 votes
How can i solve this problem??

 

Command failed: CX_ROOT="/Applications/Audiokinetic/Wwise 2021.1.3.7665/Wwise.app/Contents/SharedSupport/Wwise2019" WINEPREFIX="/Applications/Audiokinetic/Wwise 2021.1.3.7665/Wwise.app/Contents/SharedSupport/Wwise2019/support/wwise" "/Applications/Audiokinetic/Wwise 2021.1.3.7665/Wwise.app/Contents/SharedSupport/Wwise2019/Wwise2019/wineprefixcreate" --snapshot /bin/sh: /Applications/Audiokinetic/Wwise 2021.1.3.7665/Wwise.app/Contents/SharedSupport/Wwise2019/Wwise2019/wineprefixcreate: No such file or directory"

=/ Help me!
in General Discussion by Nathaly S. (100 points)

1 Answer

0 votes

Please send a bug report using the "Report a bug" button in the help menu ( (?) icon ) of the Wwise Launcher: this will provide session information to Audiokinetic to help understand what is causing the issue.

Once this is done, you can try the following steps:

  1. Make sure you are using the latest Wwise Launcher (you can uninstall and reinstall it from audiokinetic.com to make sure)
  2. Uninstall Wwise and make sure the installation directory does not exist anymore before retrying (in your case, "/Applications/Audiokinetic/Wwise 2021.1.3.7665")
  3. If the issues persists, attempt to install to a different directory, for example your user's home directory.
by Samuel L. (Audiokinetic) (23.6k points)
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