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Hang in FAkAudioDevice::Teardown

0 votes

Hello, we are currently on Unreal Engine 4.16 - Wwise 2017.1.0 build 6302. 

On some of our external QA testers have encountered an issue where the game is hanging for quite a long time on shutdown (several minutes, they are eventually killing the process manually). By inspecting the log files I determined that we were hanging somewhere in FAkAudioDevice::Teardown and I added some extra logging to narrow it down further. It looks like on these machines we're hanging in AK::SoundEngine::Term(). Have you encountered this issue before? Any advice on further diagnosing it? The issue doesn't occur on any of our machines locally so I suspect some hardware/software interaction that would be specific to the machines they are using.
 
Thanks!
Erik
in General Discussion by Erik I. (170 points)

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