Audiokinetic's Community Q&A is the forum where users can ask and answer questions within the Wwise and Strata communities. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

Error: "Could not retrieve bundle information for wwise.2024_1_4_8780".

+2 votes
I can't install Wwise from Audiokinetic Launcher 2024.1.0.4408. After I'm logged in, I click in Install Latest 2024.1.4.8780, then the app ask me to log in again. After that, I got a message : "Could not retrieve bundle information for wwise.2024_1_4_8780" , and I'm automaticaly logged out.  I'm using Mac OS  Ventura 13.7.1. Anyone else having this issue?
ago in General Discussion by Alessandro Pires de Souza (160 points)

1 Answer

+1 vote
 
Best answer
Issues have been resolved; sign in was related to a post-deployment server issue and the Wwise 2024.1.4 had a configuration issue.

Please try again.
ago by Alexandre L. (620 points)
selected ago by Alessandro Pires de Souza
Thanks! Now it's working.
ago by Alessandro Pires de Souza (160 points)
Powered by Question2Answer
...