Audiokinetic's Community Q&A is the forum where users can ask and answer questions within the Wwise and Strata communities. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

0 votes
Hello,

I am trying to install Wwise version 2021.1.10.7883 but every time I try to download it gives me an error. This is the error I get when I try to download Wwise, "Command failed: sh -c 'mkdir -p "/Users/franciscocano/Desktop/Wwise 2021.1.10.7883";chown franciscocano "/Users/franciscocano/Desktop/Wwise 2021.1.10.7883";mkdir -p "/Library/Application Support/Audiokinetic";chown :_wwise_launcher "/Library/Application Support/Audiokinetic";chmod ug+rwx,o+rx "/Library/Application Support/Audiokinetic";find /Applications/Audiokinetic \( -type f -or -type d \) -not -name ".DS_Store" -exec chown :_wwise_launcher {} +;find /Applications/Audiokinetic \( -type f -or -type d \) -not -name ".DS_Store" -exec chmod ug+rwx,o+rx {} +' find: /Applications/Audiokinetic: No such file or directory find: /Applications/Audiokinetic: No such file or directory."

Thank you,

Francisco Cano
in General Discussion by Francisco C. (100 points)

1 Answer

0 votes
This seems to be the first time you install Wwise: this failure shows that /Applications/Audiokinetic does not exist on your system. You're trying to install in your Desktop folder, so that folder never gets created. That is a bug, I'll add it to our system.

As a workaround, you can create the directory "Audiokinetic" under your system's /Applications directory, or use the default installation path.
by Samuel L. (Audiokinetic) (23.6k points)
It's still giving me an error. Is there a way I can see a manual or video on how to properly install it? Thanks!
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