Hello! I appologise for posting this here. As I am unable to even install Wwise, I am unable to register the product and submit a ticket.
I am trying to install Wwise for the first time on my new M1 Macbook pro (Montery 12.4). I have installed the Wwise launcher and each time I open the Wwise launcher I receive the error "Wwise launcher quit unexpectedly". I receive the following error log:
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Translated Report (Full Report Below)
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Incident Identifier: A67C65B4-43CC-4977-9FA4-E5FA0A17A6C3
CrashReporter Key: C07CB15E-3002-2AD3-DA14-69B405C1A560
Hardware Model: MacBookPro18,2
Process: Wwise Launcher [17003]
Path: /Applications/Wwise Launcher.app/Contents/MacOS/Wwise Launcher
Identifier: com.audiokinetic.launcher
Version: 2022.1.3 (2022.1.3.1723)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: com.audiokinetic.launcher [56955]
Date/Time: 2022-07-31 19:50:29.1498 +1000
Launch Time: 2022-07-31 19:50:29.1106 +1000
OS Version: macOS 12.4 (21F79)
Release Type: User
Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00007ff7fffd19c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [17003]
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7fffd19c8 0x7ff7fffb4000 + 121288
1 runtime 0x7ff7fffd1a10 0x7ff7fffb4000 + 121360
2 runtime 0x7ff7fffc8224 0x7ff7fffb4000 + 82468
3 runtime 0x7ff7fffc9304 0x7ff7fffb4000 + 86788
4 runtime 0x7ff7fffc8a7c 0x7ff7fffb4000 + 84604
5 runtime 0x7ff7fffb7b60 0x7ff7fffb4000 + 15200
6 dyld 0x200825000 ???
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000039960
x8: 0x00007ff7fffef000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x00007ff7fffef95e
x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x000001b900000100 x15: 0x00007ff7fffd7818
x16: 0xffffffffffffffe1 x17: 0x00007ff7fffe06de x18: 0x00000003050c407b x19: 0x00007ff7fffe52e1
x20: 0x00000003050c4730 x21: 0x0000000100824000 x22: 0x0000000000000004 x23: 0x0000000100824000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x00000003050c3b90 x27: 0x00000002008a51b8
x28: 0x00000003050cc960 fp: 0x00000003050c2990 lr: 0x00007ff7fffd19c0
sp: 0x00000003050c2970 pc: 0x00007ff7fffd19c8 cpsr: 0x60001000
far: 0x00000003050c29a8 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images:
0x7ff7fffb4000 - 0x7ff7fffe3fff runtime (*) <0ee8ce32-639c-316a-9551-dab9a2e0c8a5> /usr/libexec/rosetta/runtime
0x200825000 - 0x200890fff dyld (*) <b70ce1ec-b902-3852-8268-05de00bfa8d5> /usr/lib/dyld
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
Any advice here would be much appreciated!