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Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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0 votes
I keep seeing the same message after clicking to finalize the transaction which says "No Pre-auth corresponds to the store Id and order Id and transaction Id entered"

Anyone else ever encounter this?
in General Discussion by Duncan M. (110 points)

1 Answer

0 votes

Hello Duncan, 

Please get in touch with us at the contact page and pick education.

by Mads Maretty S. (Audiokinetic) (40.2k points)
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